Blog Posts

The #1 Driver of Employee Engagement: Recognition

Scientifically proven through Key Driver Analyses done by multiple employee research organizations, nothing beats recognizing employees for their hard work.  In partnership with the ATD, this video reveals: The single greatest mistake organizations make vis-à-vis Recognition. The three-step recipe for making Recognition efforts most impactful. The importance of establishing a peer-to-peer Recognition platform ...

6 Easy Ways to Engage Salespeople

Engage Salespeople

Last week I conducted a Leadership Development workshop for a large Fortune 500 company on the East Coast. The workshop centered on the very hot topic of how to successfully engage a sales force and reap the benefits of that engagement. The sales managers and salespeople attending the event left on a real high, fully ready to take their game to a whole new level. The data and tips related to salespeople engagement are especially important given that: - Salespeople are more engaged than non-salespeople (23% fully engaged versus 13% for non-salespeople). Yet, salespeople are much more likely to be ...

Managing Generational Differences and Culture at Work

Generational Differences

Ever sense generational friction in your workplace? You are not alone. This workplace tension is most common between Baby Boomers and Millennials. Luckily, there are a variety of things you can do to improve coworker comradery despite generational differences. Subtle changes can go a long way in improving your company culture and boosting employee retention. Here’s how. ...

8 Tips For Awesome Onboarding Of Millennials

onboarding millennials

Let’s face it: Millennials are different. As such, their onboarding process should be different and very unlike the onboarding process experienced by Gen Xrs and Boomers. In fact, the very first weeks of a Millennial’s employment will largely determine their career trajectory within your organization. A 2014 Bentley University Study revealed that the majority of Millennial graduates gave themselves a C- when it came to their level of preparedness to enter the workforce. Thus, when they arrive at your company’s door, the importance of your onboarding process takes on a whole new meaning. This statistic really underscores the importance of ...

The Perils of Disengagement

employee disengagement

In partnership with the Association for Training & Development, this video explores just how damaging it can be to tolerate Actively Disengaged employees on your team. I should know. My former account stole $110,000 from my company over the years. But even worse, she sabotaged a deal I teed up to sell the company. (The potential buyer was an auditing firm and she was scared the transaction would unearth her secret, so she stopped at nothing to avoid being caught.) This shows how employees who don’t have the company’s best interest at heart cannot be tolerated. You must learn ...

The Thief of Workplace Productivity

workplace productivity

When asked about the single greatest detractor of workplace productivity, most employees, and especially managers, will incorrectly cite workplace meetings or meeting mismanagement. While it is certainly true that a great amount of productivity is lost to these things, the real answer is workplace interruptions, especially given the push to open-office floor plans. While this design trend was intended to facilitate more communication and collaboration, it no doubt carried an unintended downside. The lower cubicle walls, communal snack bars and break rooms, and removal of office doors bring heightened interruptions, as well as concerns over keeping information confidential. A study ...

The Working Dead: The Middle Category of Employee Engagement

Brought to you in partnership with the Association for Talent and Development, this video blog describes the largest of the three categories of employee engagement. Fully 60% of all workers fall into this category of ambivalence. Often called “The Working Dead” or the “Quit and Stay Employee,” these workers cost organizations the most money in lost productivity and profits. Want to know the three most effective solutions on how to re-engage them and make more money? Check out this video. ...

Employee Engagement: The Actively Engaged Employee

engaged employee

This video blog explores the most celebrated category of employee engagement: The Actively Engaged Employee. Specifically, it illuminates the most precious characteristics and outcomes created by Actively Engaged team members, which I cover in nearly all the keynote presentations and leadership workshops I give. Have you fully harnessed the power of these special traits at your organization? Find out. ...

Employee Engagement: The Dividends

employee engagement dividends

This video illuminates the myriad dividends that come with building a culture of world-class employee engagement, not the least of which are great talent attraction, retention, creativity, innovation, productivity, customer service, and ethical behavior.  Is your organization reaping all of these benefits?  Find out. ...

Video Blog: Employee Engagement – The Disengaged Employee

Disengaged employees

This video explores the third category of employee engagement, that being the Actively Disengaged. Thirteen percent of the workforce is Actively Disengaged. Is there a successful solution to transform these workplace terrorists into productive and Actively Engaged members of your team? Find out. ...