Blog Posts

The Perils of Disengagement

employee disengagement

In partnership with the Association for Training & Development, this video explores just how damaging it can be to tolerate Actively Disengaged employees on your team. I should know. My former account stole $110,000 from my company over the years. But even worse, she sabotaged a deal I teed up to sell the company. (The potential buyer was an auditing firm and she was scared the transaction would unearth her secret, so she stopped at nothing to avoid being caught.) This shows how employees who don’t have the company’s best interest at heart cannot be tolerated. You must learn ...

The Thief of Workplace Productivity

workplace productivity

When asked about the single greatest detractor of workplace productivity, most employees, and especially managers, will incorrectly cite workplace meetings or meeting mismanagement. While it is certainly true that a great amount of productivity is lost to these things, the real answer is workplace interruptions, especially given the push to open-office floor plans. While this design trend was intended to facilitate more communication and collaboration, it no doubt carried an unintended downside. The lower cubicle walls, communal snack bars and break rooms, and removal of office doors bring heightened interruptions, as well as concerns over keeping information confidential. A study ...

The Working Dead: The Middle Category of Employee Engagement

Brought to you in partnership with the Association for Talent and Development, this video blog describes the largest of the three categories of employee engagement. Fully 60% of all workers fall into this category of ambivalence. Often called “The Working Dead” or the “Quit and Stay Employee,” these workers cost organizations the most money in lost productivity and profits. Want to know the three most effective solutions on how to re-engage them and make more money? Check out this video. ...

Employee Engagement: The Actively Engaged Employee

engaged employee

This video blog explores the most celebrated category of employee engagement: The Actively Engaged Employee. Specifically, it illuminates the most precious characteristics and outcomes created by Actively Engaged team members, which I cover in nearly all the keynote presentations and leadership workshops I give. Have you fully harnessed the power of these special traits at your organization? Find out. ...

Employee Engagement: The Dividends

employee engagement dividends

This video illuminates the myriad dividends that come with building a culture of world-class employee engagement, not the least of which are great talent attraction, retention, creativity, innovation, productivity, customer service, and ethical behavior.  Is your organization reaping all of these benefits?  Find out. ...

Video Blog: Employee Engagement – The Disengaged Employee

Disengaged employees

This video explores the third category of employee engagement, that being the Actively Disengaged. Thirteen percent of the workforce is Actively Disengaged. Is there a successful solution to transform these workplace terrorists into productive and Actively Engaged members of your team? Find out. ...

Video Blog: Employee Engagement – Different Types of Engagement

Employee Engagement - Different Types of Engagement

Welcome to the second of a series of videos on Employee Engagement, Culture, and the Best Practices on each of the key drivers of engagement. This video unveils how many working people fall into two categories of engagement, that being Actively Engaged, and Neither Engaged Nor Disengaged. It also clearly defines these two buckets of engagement and discusses the Key Driver Analysis that was conducted to determine the most impactful drivers of employee engagement, which will take your organization to the next level. ...

Video Blog: Employee Engagement – Building A Magnetic Culture

employee engagement

Welcome to the first of a series of videos on Employee Engagement, Culture, and the Best Practices on each of the key drivers of engagement. This video helps define employee engagement, addresses where the ownership should be for engagement, explores the importance of engagement, and outlines some of the most meaningful outcomes that come with building a culture of engagement. This video and the rest of the series will no doubt help you and your team take your organization to the next level. ...

The Best Bosses Say These 9 Things

best bosses

Employee engagement is always greatly heightened by excellent communication. That’s why the most tremendous bosses use these 9 statements on a regular, and in some cases, daily basis. Start using these phrases regularly and watch your success as a manager take flight: 1. “Thank you.” As discovered when we did the key driver statistical research for my New York Times Best Seller, recognition is the number one driver of employee engagement. Furthermore, Millennials crave feedback and recognition. Make sure your recognition efforts are both consistent and meaningful. Your team members will really appreciate it. 2. “Regarding your career development, ...

5 Human Resources Predictions For 2017

Human Resources Predictions For 2017

In preparation for my upcoming keynote speeches in 2017, I spent a great deal of time this January researching the most prominent trends occurring, and burgeoning, in the Human Resources sector. As a direct outgrowth of this research, I thought it would be valuable to share the most likely continued trends and predictions in Human Resources for 2017. Here are the top five, in order of magnitude and strength: 1. Culture and Employee Engagement Will Continue to be the Top Priorities for Most Organizations The continued challenges with talent attraction and retention will keep Culture and Employee Engagement front and ...