Blog Posts

Video Blog: Employee Engagement – Different Types of Engagement

Employee Engagement - Different Types of Engagement

Welcome to the second of a series of videos on Employee Engagement, Culture, and the Best Practices on each of the key drivers of engagement. This video unveils how many working people fall into two categories of engagement, that being Actively Engaged, and Neither Engaged Nor Disengaged. It also clearly defines these two buckets of engagement and discusses the Key Driver Analysis that was conducted to determine the most impactful drivers of employee engagement, which will take your organization to the next level. ...

Video Blog: Employee Engagement – Building A Magnetic Culture

employee engagement

Welcome to the first of a series of videos on Employee Engagement, Culture, and the Best Practices on each of the key drivers of engagement. This video helps define employee engagement, addresses where the ownership should be for engagement, explores the importance of engagement, and outlines some of the most meaningful outcomes that come with building a culture of engagement. This video and the rest of the series will no doubt help you and your team take your organization to the next level. ...

The Best Bosses Say These 9 Things

best bosses

Employee engagement is always greatly heightened by excellent communication. That’s why the most tremendous bosses use these 9 statements on a regular, and in some cases, daily basis. Start using these phrases regularly and watch your success as a manager take flight: 1. “Thank you.” As discovered when we did the key driver statistical research for my New York Times Best Seller, recognition is the number one driver of employee engagement. Furthermore, Millennials crave feedback and recognition. Make sure your recognition efforts are both consistent and meaningful. Your team members will really appreciate it. 2. “Regarding your career development, ...

5 Human Resources Predictions For 2017

Human Resources Predictions For 2017

In preparation for my upcoming keynote speeches in 2017, I spent a great deal of time this January researching the most prominent trends occurring, and burgeoning, in the Human Resources sector. As a direct outgrowth of this research, I thought it would be valuable to share the most likely continued trends and predictions in Human Resources for 2017. Here are the top five, in order of magnitude and strength: 1. Culture and Employee Engagement Will Continue to be the Top Priorities for Most Organizations The continued challenges with talent attraction and retention will keep Culture and Employee Engagement front and ...

7 Ways Technology Is Impacting Human Resources

Human Resources Technology

Oh, how technology has influenced the Human Resources function and its constituents! Cell phones, the internet, social media—these have all forever changed every aspect of life, from home to the workplace. Many things have become much easier with technology, but it has also been a game-changer that is forcing companies to rapidly evolve in ways that might make them uncomfortable. It is nearly impossible to predict what these changes will mean in the future, but it helps to understand the current trends. Here are 7 key ways technology is impacting Human Resources: 1. Performance Management HR Professionals have successfully harnessed ...

How To Deliver Bad News At Work

Bad News At Work

You may work at one of the most positive workplaces in the world, but invariably, there will be times when you must deliver bad news at work to a team or a colleague. We’ve all been there. Probably the most visceral example of this is when you have to lay someone off. Many of us have been the recipient. Just in November 2016 alone, more than 26,000 workers were terminated.1 Certainly, it is never easy to deliver bad news to a colleague. With that said, here are 3 useful tips for “softening the blow” to the colleague: 1. Put ...

7 Telltale Signs You Hired the Wrong Employee

Hired the Wrong Employee

According to a 2016 survey by CareerBuilder, more than half of American companies said a bad hiring decision had negatively impacted their business this year. Many company leaders cited associated challenges such as lost revenue, poor productivity, lower employee morale, and strained client relations. Furthermore, 27 percent said a single bad hire had cost them over $50,000.1 Needless to say, this is not only a critical mistake to building a world-class culture of employee engagement, but it also adversely affects revenue and profitability outcomes in a serious way. So here are the 7 most glaring signs that you hired ...

The Employee Engagement Checklist – The 6 Steps Employees Can Take On Their Own To Increase Their Employee Engagement

Employee engagement checklist

One of the single greatest mistakes organizations make when trying to increase their levels of employee engagement is forgetting to encourage their employees to accept some responsibility for increasing their own job engagement. Even if you hire the right employees, they still need to know the steps they can take to stay engaged at work in the long term. Many employees know the “to-dos” of engagement, but they often forget to implement them, or execute them consistently. So why not give them a checklist? Well, I created one for you, based on a key driver analysis of millions of survey ...

Employee Disengagement Linked to Unethical Behavior

Employee Disengagement Linked to Unethical Behavior

I am certain many of you saw the Wells Fargo scandal in newspapers and on the news earlier this year. In short, the bank’s management and culture allowed and even rewarded Wells Fargo employees for opening millions of bogus accounts that customers never requested in order to generate fee income for the bank. Think about that. When you choose where you want to bank, you no doubt are looking for a financial steward you can trust. Upwards of 5,300 Wells Fargo employees knew about the scam. Moreover, the bank is now being investigated for unfairly firing those employees who did ...

7 Employee Engagement Takeaways From Our World Champion Chicago Cubs

The Cubs' Way

I have been a Cubs fan all of my life. Some of my fondest memories of Wrigley Field were shared with my step-grandfather Victor, who has long since passed away and never got a chance to see his Cubbies win a World Series. I brought him with me in spirit to Game 3 of the World Series this year. While at the game, I also teared up seeing the many father and son duos in attendance, in addition to the many octogenarians who had waited their entire lives for this moment in time. Is it a coincidence that there are ...