Blog Posts

The Easiest Way to Influence Employee Engagement

This is the first video of a series of tips for managers and employees on how to reach best-in-class levels of employee engagement. It reveals the single most important way to positively influence employee engagement as well as some of the best practices on that key driver of engagement. If you are as passionate about employee engagement as I am, then you will definitely will want to share these with your team....

4 Ways to Leverage the Power of Thank You

recognition

Recently, more and more of my clients have asked me to provide them with the most current advice on how to effectively use recognition efforts to drive excellence with employee engagement. During these consulting engagements, I train their managers on the most meaningful steps for recognition, as well as how to avoid the most common mistakes. Here are four key takeaways in this regard that you can immediately use in your organization: 1. Appreciate and value “The Power of Thanks.” Years ago, I wrote a widely-published article that carried the very same title. It featured the following quote from ...

“Re-Casting” Employees into the Right Role

Miss Betty

The following passage is from my New York Times Best Seller Building a Magnetic Culture: RECOGNIZING TALENT - MISS BETTY’S STORY She is more than just a greeter to patients and guests at Ochsner Health System in New Orleans, Louisiana; she is Miss Betty, an always smiling, forever cheerful, burst of positivity and enthusiasm. The Louisiana hospital group first recognized Miss Betty’s positive attitude and ability to connect with patients and their families when she started working as a housekeeper 30 years ago. She was in that position for many years, but Senior Leaders thought her people skills could be ...