Blog Posts

The Perils of Disengagement

employee disengagement

In partnership with the Association for Training & Development, this video explores just how damaging it can be to tolerate Actively Disengaged employees on your team. I should know. My former account stole $110,000 from my company over the years. But even worse, she sabotaged a deal I teed up to sell the company. (The potential buyer was an auditing firm and she was scared the transaction would unearth her secret, so she stopped at nothing to avoid being caught.) This shows how employees who don’t have the company’s best interest at heart cannot be tolerated. You must learn ...

The Thief of Workplace Productivity

workplace productivity

When asked about the single greatest detractor of workplace productivity, most employees, and especially managers, will incorrectly cite workplace meetings or meeting mismanagement. While it is certainly true that a great amount of productivity is lost to these things, the real answer is workplace interruptions, especially given the push to open-office floor plans. While this design trend was intended to facilitate more communication and collaboration, it no doubt carried an unintended downside. The lower cubicle walls, communal snack bars and break rooms, and removal of office doors bring heightened interruptions, as well as concerns over keeping information confidential. A study ...

7 Ways Technology Is Impacting Human Resources

Human Resources Technology

Oh, how technology has influenced the Human Resources function and its constituents! Cell phones, the internet, social media—these have all forever changed every aspect of life, from home to the workplace. Many things have become much easier with technology, but it has also been a game-changer that is forcing companies to rapidly evolve in ways that might make them uncomfortable. It is nearly impossible to predict what these changes will mean in the future, but it helps to understand the current trends. Here are 7 key ways technology is impacting Human Resources: 1. Performance Management HR Professionals have successfully harnessed ...

How To Deliver Bad News At Work

Bad News At Work

You may work at one of the most positive workplaces in the world, but invariably, there will be times when you must deliver bad news at work to a team or a colleague. We’ve all been there. Probably the most visceral example of this is when you have to lay someone off. Many of us have been the recipient. Just in November 2016 alone, more than 26,000 workers were terminated.1 Certainly, it is never easy to deliver bad news to a colleague. With that said, here are 3 useful tips for “softening the blow” to the colleague: 1. Put ...

7 Telltale Signs You Hired the Wrong Employee

Hired the Wrong Employee

According to a 2016 survey by CareerBuilder, more than half of American companies said a bad hiring decision had negatively impacted their business this year. Many company leaders cited associated challenges such as lost revenue, poor productivity, lower employee morale, and strained client relations. Furthermore, 27 percent said a single bad hire had cost them over $50,000.1 Needless to say, this is not only a critical mistake to building a world-class culture of employee engagement, but it also adversely affects revenue and profitability outcomes in a serious way. So here are the 7 most glaring signs that you hired ...

The 5 Employee Engagement Warning Signs

Employee Engagement Warning Signs

How confident are you that your employees are staying engaged? Here are five of the most common signs that employee engagement is waning: 1. Productivity suffers. Engaged employees are all about going the extra mile and putting in extra effort. Employees who are not engaged are all about doing the absolute minimum. How are you measuring employee productivity and its close parallel to employee engagement? 2. Higher absenteeism. Companies with less engagement have employees take more sick time. In fact, one study by HR Zone concluded that companies with the lowest level (bottom 10%) of engagement, experience 2.3 times ...

The Top Three Reasons Employees Quit

reasons employees quit

You have seen it play out time and time again. Someone in the workplace says, “Hey, where is Mary today?” Someone else says, “Oh, she quit.” Or equally as common these days is when Mary just doesn’t show up for work one day. No notification, no resignation letter, and maybe no ID Badge turn in. The sad fact is that many of these resignations could be avoided by simply studying Exit Survey data and applying solutions to the top three reasons employees quit. While running my HR consulting firm from 1996-2012, we did a lot of research on ...

What Employee Engagement Means to Recruiters & The Staffing Industry

Recruitment

Hundreds of millions of dollars are spent with recruiters and staffing firms each year by companies trying to attract top talent to empty positions. The obvious hope on the companies’ part is that the recruiters will find the perfect person for the position and that the new hire remains fully engaged in the years to come. A natural question posed by the people holding the purse strings for recruiting is: Are we getting our money’s worth? I was invited to do a keynote presentation at the 25th Annual Staffing Industry Analysts Executive Forum later this month to answer that exact ...

The Easiest Way to Influence Employee Engagement

This is the first video of a series of tips for managers and employees on how to reach best-in-class levels of employee engagement. It reveals the single most important way to positively influence employee engagement as well as some of the best practices on that key driver of engagement. If you are as passionate about employee engagement as I am, then you will definitely will want to share these with your team....

Behaviors and Traits of Best Bosses

Best Bosses

One of my most popular blogs this year was 19 Ways to be a Bad Boss. So I thought it would be equally as valuable to outline behaviors and traits of a Best Boss as well. As fortune would have it, I discovered a fascinating leadership study conducted by Lead Well LLC in partnership with Chicago-based Vantage Leadership Consulting. The 2013 study identified five common traits of a Best Boss: Leads From a Higher Purpose – The Best Boss demonstrates a purpose beyond self-interest and self-profit and/or a purpose beyond the organization that is put into action on behalf of ...